Deputy Manager
The role of the Senior Family Support Worker (SFSW) is to be a positive role model when working directly with families and Family Support Workers (FSW). Where necessary providing on the job training, mentoring, coaching to support the growth and development of FSW’s. The SFSW will be the Key worker in assisting Tyre Hill House social workers to implement the Family Assessment Plan. The SFSW is responsible for supporting FSW in the planning of day-to-day activities, ensuring FSW have support an oversight whilst on shift. The SFSW will offer support and guidance as and when required to FSW throughout any given shift and when necessary, contact emergency service and the on-call manager. The SFSW will be responsible for attending handovers between shifts, ensuring clear and accurate communication is passed onto staff.
SFSW will complete the day-to-day work with families, observing and assisting with the assessments in order to promote, strengthen and develop parenting skills and to promote the welfare of the child at all times.
The SFSW as part of the staffing team, will be key in creating a supportive and learning environment for the parents whilst ensuring parents can prioritise the safety and welfare needs of their children. Where this is not happening, they will take appropriate steps to safeguard children in line with Tyre Hill House safeguarding procedures.
The role of the SFSW is to encourage, teach and model positive parenting with families. This can include activities such as bathing, feeding, playing and dealing with discipline and behavioural difficulties. This support will be delivered in individual sessions or as part of group work.
The SFSW will, on occasion, provide childcare to enable the parent to attend group and individual sessions.
Key responsibilities
Support the Registered Manager in the day-to-day operation of the home, ensuring compliance with all relevant legislation, regulations, and company policies.
Lead shifts and provide effective leadership, guidance, and support to the residential care team.
Assist in developing and maintaining a positive, nurturing, and therapeutic environment and contribute to the assessments of families.
Support staff induction, supervision, mentoring, and ongoing development to promote high-quality care and practice.
Contribute to and assess the progress of family’s plans and risk assessments to ensure individual needs are met.
Contribute to quality assurance processes, audits, action plans, and continuous improvement initiatives.
Support the Registered Manager in preparing for OFSTED inspections and Regulation 25
Ensure safeguarding procedures are consistently followed and that children and parents remain safe and protected at all times.
Build positive relationships with children, families, social workers, and other professionals.
Assist with staffing rotas, shift planning, and ensuring appropriate staffing levels are maintained.
Maintain accurate records, reports, and documentation in line with regulatory requirements.
Deputise for the Registered Manager in their absence and support the overall leadership and management of the home.
How to apply
If interested in applying, please email julie.elias@tyrehillhouse.co.uk and request application pack which includes the application form, job description and person specification.
If you have not heard from us within 4 weeks of application, unfortunately on this occasion you have been unsuccessful.
Closing date: Wednesday 23 September 2026
You can download the full job description using the download button below.
